Help
Write to support@albumaster.com. Say which version you have (Settings, then About) and what you were doing, and attach a screenshot if you can.
Common questions
What does Album Aster need?
A Mac with macOS 15 or later.
Which libraries can it read?
Your Photos library, an Adobe Lightroom library (the cloud-based Lightroom), and any folder of photos, including RAW files. Lightroom Classic catalogs are not supported yet.
Where is my Lightroom library?
Usually in your Pictures folder, named "Lightroom Library". Click Choose library on the Lightroom tile and pick it there, or drag it onto the Album Aster window.
Why does Apple Photos show camera details for only some photos?
When your originals are stored in iCloud and not on this Mac, macOS cannot give the app their camera details, and Album Aster never downloads them. Click Add iCloud details and pick your "Photos Library" file in Pictures. Album Aster then reads those details from the library file, without changing it.
Why is "All sources" bigger than my real number of photos?
A photo that is in two sources, for example in both Photos and Lightroom, is counted once in each.
Some photos show an unknown camera, lens or country. Why?
Those photos have no such details stored with them. Screenshots, scans, edited exports and photos from messaging apps often lose them, and only photos with a saved location have a country.
The numbers look out of date.
Click Rescan on the source's tile. You can open the statistics while it runs; they update when the scan finishes.
Does anything leave my Mac?
No. The app has no network access. See the privacy policy.
How do I remove everything the app has stored?
Open Settings and click Reset Album Aster. Your libraries and folders are not touched.
Can I try it without connecting my photos?
Yes. On first launch, click Try the sample library. If you already have sources, Reset brings that tile back.